Whether a municipality owes an actionable tort duty to provide police protection to an individual who reports specific threats of criminal harm.
Holding
No. Absent legislation or a qualifying special undertaking, a municipality's duty to furnish police protection runs to the public at large, not to a particular individual.
Reasoning
The Court distinguished ordinary municipal tort cases involving services or facilities supplied for the direct use of the public, such as transit systems, hospitals, highways, and public buildings. Once governmental immunity was waived, ordinary negligence principles could govern those activities. Police protection is different because it is a core governmental function directed at protecting the public generally from criminal and other external dangers.
Decisions about the amount and deployment of police protection depend on limited public resources and legislative-executive judgments about priorities. Recognizing a general tort duty to persons who seek protection based on particular threats would effectively place courts in charge of allocating police resources, with no predictable boundary on potential liability.
The Court concluded that such a substantial expansion of municipal responsibility should come from the Legislature, not through judicial creation of a new tort duty. New York's waiver of sovereign immunity and its limited statutory compensation schemes for some crime victims reflected legislative choices; they did not establish a general judicially enforceable right to individualized police protection.