Whether the Colorado Civil Rights Commission's adjudication of Phillips' case violated the Free Exercise Clause by failing to treat his religious objection with neutrality.
Holding
Yes. The Commission's treatment of Phillips' claim displayed impermissible hostility toward his religious beliefs, so its order violated the Free Exercise Clause and had to be set aside.
Reasoning
The Court began from two principles that must be reconciled. States may protect gay persons from discrimination in public accommodations and may generally require businesses open to the public to provide goods and services on equal terms. At the same time, religious and philosophical objections to same-sex marriage are protected beliefs, and a State must enforce its public-accommodations law without hostility toward religion.
The Court did not hold that religious objections generally permit businesses to deny services to protected customers. It emphasized that a broad rule allowing businesses to withhold goods and services for gay marriages could stigmatize gay persons and undermine civil-rights protections. But Phillips' narrower claim—that he was being required to use artistic skills to create an expressive wedding endorsement—was entitled to neutral and respectful consideration.
The Commission failed that neutrality requirement through commissioners' public remarks. One commissioner said that a business owner who chooses to do business in Colorado must compromise when the law conflicts with personal beliefs. Another called the use of religion to harm others one of the most “despicable pieces of rhetoric,” comparing religious defenses of discrimination to slavery and the Holocaust. These remarks disparaged Phillips' faith and suggested that the Commission judged the legitimacy of his religious justification rather than neutrally applying the law.
The Court also found evidence of unequal treatment in the State's handling of three complaints brought by William Jack. In those cases, other bakers refused to make cakes containing anti-gay-marriage images and religious text, and the Division found no CADA violation. The State accepted those bakers' objections to the requested messages and their willingness to sell other goods, yet discounted Phillips' willingness to sell other products to gay customers and reasoned that a cake's message would be attributed only to the customer. This inconsistency reinforced the conclusion that Phillips' religious objection received disfavored treatment.
Under Church of Lukumi Babalu Aye, governmental neutrality is assessed in light of the decision's historical background, the sequence of events, and contemporaneous statements by decisionmakers. Here, the disparaging remarks and the disparate treatment of analogous conscience-based objections gave every appearance that the Commission evaluated Phillips' religious beliefs as illegitimate. Government may not make that judgment.