Whether the PLRA permits a court to excuse a prisoner's failure to exhaust available administrative remedies because of "special circumstances," including a reasonable mistake about prison grievance procedures.
Holding
No. The PLRA forecloses a judicially created "special circumstances" exception; a prisoner must exhaust all administrative remedies that are available.
Reasoning
Section 1997e(a) states that no prisoner action concerning prison conditions may be brought until "such administrative remedies as are available are exhausted." Its use of "shall" and "no action" makes exhaustion mandatory, not a matter left to judicial discretion. The statute contains no exception for a prisoner's reasonable misunderstanding, good faith, or other special circumstances.
The Court distinguished statutory exhaustion requirements from judge-made exhaustion doctrines. Courts may create exceptions to a prudential doctrine that they created, but they may not add exceptions to a mandatory rule Congress enacted. The Court's prior PLRA decisions likewise refused to create exceptions based on the relief sought, the nature of the claim, or its constitutional character.
The PLRA's history confirms that result. Its predecessor, CRIPA, allowed courts to require exhaustion only when remedies were plain, speedy, effective, and when exhaustion was appropriate and in the interests of justice. Congress replaced that discretionary regime with the PLRA's stricter and mandatory text, so a special-circumstances rule would improperly restore discretion Congress deliberately removed.