Takeaway
In short, this case teaches that a merchant’s boilerplate arbitration clause is not automatically enforceable merely because the other merchant performs without objection: under UCC § 2-207, courts must determine whether the clause was an additional and material term, but a valid broad clause will send contract-wide fraud claims to arbitration.
The Carpet Mart, a Tennessee carpet retailer, bought carpeting from Collins & Aikman in more than fifty-five transactions between 1968 and 1970. The orders were placed by telephone, either directly by Carpet Mart partners or through Collins & Aikman’s visiting salesman. After each order, Collins & Aikman sent a printed acknowledgment form, which referred on its face to terms on the reverse side, including an arbitration clause requiring arbitration in New York City. The Carpet Mart received the forms before delivery, accepted and paid for the carpeting, and did not object to the printed terms.
The Carpet Mart later alleged that Collins & Aikman had fraudulently sold carpet represented as made of 100% Kodel polyester fiber when some of it contained inferior, cheaper fiber. It sued for compensatory and punitive damages in Tennessee state court; Collins & Aikman removed the case to federal court on diversity grounds and sought a stay pending arbitration under § 3 of the Federal Arbitration Act.
The district court denied the stay. It concluded that no binding arbitration agreement existed because UCC § 2-207(3), rather than § 2-207(1) and (2), governed the parties’ dealings. Collins & Aikman appealed.