Whether Mobil's branding, ownership of the premises, sale of Mobil products, franchise requirements, and routine franchise-support activities created a triable issue that the station operator was Mobil's apparent agent.
Holding
No. Those allegations did not establish the representation by Mobil necessary to support an apparent-agency claim, so Mobil was entitled to summary judgment.
Reasoning
Apparent agency requires three elements: a representation by the purported principal, the third party's reliance on that representation, and a detrimental change in position based on that reliance. The decisive defect in Bransford's claim was the first element. He identified no affirmative representation that Mobil controlled the station's operations or employment decisions; he instead inferred control from the Mobil name, symbols, products, and routine franchise assistance.
The Court concluded that, in the modern franchising context, consumers understand that the use of a franchisor's logo and advertising does not necessarily show that the franchisor controls substantial aspects of the franchisee's business. Routine support provided under a franchise agreement likewise does not communicate that the franchisor directs the franchisee's daily operations or employees.
The contract expressly characterized Berman as an independent businessman and disclaimed Mobil's right to control or direct the conduct or management of Berman's business. Although a franchisor may become an actual or apparent principal through its contract, conduct, or representations, that requires substantial participation in directing or managing the franchisee beyond ordinary franchise-support activities. Nothing in the record showed that Mobil and Berman departed from their contractual arrangement, actually or apparently.
Mobil's ownership of the land did not alter the result. Ownership matters only insofar as it suggests actual or apparent control over the business. Here, Mobil had leased the property to Berman, who had actual and superseding control of the premises, and the record contained no additional facts suggesting that Mobil controlled the station as to Bransford.