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Court of Appeals for the Tenth Circuit • 1998

Adler v. Wal-Mart Stores, Inc.

144 F.3d 664 | 1998 Colo. J. C.A.R. 2540 | 1998 U.S. App. LEXIS 9855

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Takeaway

In short, this case holds that a coworker-harassment plaintiff must specifically identify evidence of employer notice and an unreasonable response; prompt, proportionate measures that stop known harassers ordinarily satisfy Title VII's negligence standard.

Background

Darla Adler worked at Wal-Mart's Loveland, Colorado distribution center, first in the battery room and later as a forklift mechanic. After becoming the first woman in her maintenance area, she experienced sexually derogatory remarks and unwanted conduct from several coworkers. She reported several episodes to supervisors, including comments by floor employees, propositions and remarks by Alan Zalaznik, serious incidents involving Matt Berwick and Ray McFarland on August 14, 1994, and later touching incidents involving Steve Runyon and a coworker identified only as Larry.

Wal-Mart responded to reported events in several ways. Management warned area managers about the floor employees' behavior; required Zalaznik to apologize and later gave him a verbal warning and documented it; investigated the August incidents by interviewing approximately ten people; disciplined McFarland with a Step One written coaching record and Berwick with a paid one-day suspension; and counseled or documented discipline for the employees involved in the November reports. Adler took leave after the November incidents and resigned in January 1995.

The district court granted Wal-Mart summary judgment on Adler's Title VII hostile-work-environment claim and her Colorado intentional-infliction-of-emotional-distress claim. Adler appealed, arguing that Wal-Mart knew or should have known about more harassment than the district court recognized and that its remedial measures were inadequate. The Tenth Circuit affirmed.

Issues

Issue #1

Whether Adler produced sufficiently specific evidence in response to Wal-Mart's summary-judgment motion to create a genuine factual dispute.

Holding

No. Once Wal-Mart identified the absence of evidence on the essential element of inadequate employer response, Adler had to identify specific admissible facts supporting her claim; conclusory assertions and generalized references were insufficient.

Reasoning

Summary judgment is appropriate when there is no genuine dispute of material fact and the movant is entitled to judgment as a matter of law. Although the court views the record and reasonable inferences in the nonmovant's favor, a party bearing the burden of persuasion at trial must respond to a properly supported motion by identifying specific evidence, rather than resting on pleadings or broad assertions.

Wal-Mart met its initial burden by addressing each alleged incident and showing either that it lacked notice or that it responded adequately. Adler's response supplied only limited citations to her lengthy deposition and record materials, and it did not direct the district court to concrete evidence supporting her theory that Wal-Mart's remedial efforts were inadequate.

The court stressed that judges need not comb an extensive record to make a litigant's case. This requirement is particularly important in employment-discrimination cases, which commonly involve many incidents, documents, and lengthy depositions. A nonmovant must timely identify the relevant evidence or explain under Rule 56 why it cannot do so.

Issue #2

Whether Wal-Mart had actual or constructive knowledge of the unreported or vaguely reported harassment.

Holding

No. Wal-Mart had actual notice of the incidents Adler specifically reported to Larson or Kirchmeier, but Adler did not produce sufficient evidence that management knew or reasonably should have known of the additional incidents.

Reasoning

For coworker harassment, employer liability rests on negligence: the employer must have actual or constructive knowledge of the hostile environment and fail to respond adequately. Adler's reports to maintenance manager Kirchmeier and supervisor Larson gave Wal-Mart actual notice because each was a management-level employee for this purpose.

The reported events included the floor employees' comments, the Zalaznik episodes, the August 14 conduct by Berwick and McFarland, and the November incidents. Those reports triggered Wal-Mart's duty to take reasonable corrective action.

Adler did not sufficiently establish management knowledge of the other alleged incidents. She did not report many of them to Kirchmeier, and she could not identify the date, content, or supervisory recipient of other supposed complaints. Her claims that a coworker later became a supervisor, that she vaguely complained to another supervisor, or that she was discouraged from reporting did not create a triable fact issue on this record.

Harassment can be so pervasive that an employer should have discovered it through reasonable care. But the court held that Adler offered only conclusory allegations, rather than specific evidence of an egregious, numerous, and concentrated campaign from which constructive knowledge could be inferred. Her repeated assurances to Kirchmeier that everything was fine also undermined an inference that management should have known of unreported events.

Issue #3

Whether Wal-Mart's remedial and preventive response to the harassment it knew about was adequate for Title VII purposes.

Holding

Yes. Wal-Mart's actions were prompt, proportional, and reasonably calculated to end the known harassment; the fact that different coworkers later harassed Adler did not itself establish that earlier measures were inadequate.

Reasoning

The court adopted a reasonableness standard: an employer's remedial and preventive action must be reasonably calculated to end the harassment. Promptness, proportionality to the seriousness and frequency of the conduct, investigation, progressive discipline, and effectiveness are relevant. Stoppage of harassment by the disciplined employee is strong evidence of effectiveness, though it is not the sole consideration.

After Adler reported the floor employees' comments without naming perpetrators, Kirchmeier warned the relevant managers that forklift drivers could lose access to the maintenance department. The conduct stopped, and Kirchmeier thereafter periodically asked Adler whether she was having problems. Because Adler supplied no evidence of delay, the prompt and effective response was reasonable.

Wal-Mart's response to Zalaznik also met the standard. It initially required an apology; after a later off-duty parking-lot remark, it imposed a verbal warning, documented it, explained the sexual-harassment policy, required another apology, and warned that further misconduct could lead to termination. The discipline was progressively more severe, and Zalaznik's harassment ceased.

Following the August 14 report, personnel director Clauser began an investigation within a day, interviewed numerous witnesses, and imposed a Step One written coaching record on McFarland and a Step Three paid suspension on Berwick, whose discipline was greater partly because he denied the conduct. The investigation also uncovered Adler's own inappropriate comments and conduct, for which she received a Step One. Berwick and McFarland thereafter stayed away from Adler and ceased harassing her.

Wal-Mart also acted promptly after the November reports. Clauser counseled Runyon and documented the action after Runyon admitted touching Adler's hair. As to the alleged Larry incident, management investigated the person thought to be involved, could not corroborate Adler's account or confirm the harasser's identity, and nonetheless explained the policy to the suspected employee. The court held that additional discipline without reliable evidence would be unreasonable.

Later harassment by different employees can bear on whether prior action deterred the workforce, but Adler presented no evidence that later harassers knew of, or were influenced by, Wal-Mart's earlier responses. Without a nexus between the earlier discipline and later conduct by others, the later conduct did not prove the earlier corrective measures unreasonable. Title VII does not make an employer an insurer against all future coworker harassment.

Issue #4

Whether Adler's intentional-infliction-of-emotional-distress claim could proceed despite the district court's alternative ruling that Wal-Mart was not vicariously liable.

Holding

No. Adler waived any challenge to the alternative vicarious-liability ground by presenting only unsupported, conclusory assertions in her opening appellate brief.

Reasoning

The district court had ruled that the Colorado workers' compensation statute preempted Adler's emotional-distress claim, but it also granted summary judgment on the independent ground that Adler had not shown Wal-Mart could be held vicariously liable for the alleged conduct.

On appeal, Adler did not meaningfully challenge that independent ground with record citations, legal authority, or developed argument. Undeveloped and unsupported assertions do not preserve an issue for appellate review, so the court affirmed summary judgment without deciding the workers' compensation preemption issue.

Dissents

Judge Briscoe

Reasoning

Judge Briscoe agreed that summary judgment was proper on the outrageous-conduct claim, but would have reversed on the Title VII claim. In her view, the majority applied an overly technical view of the summary-judgment record by considering only the evidence Adler specifically cited, while disregarding evidence Wal-Mart itself placed before and cited to the district court. At a minimum, she reasoned, all materials identified by both parties should be considered when deciding whether Wal-Mart met its burden to show no genuine factual dispute.

Viewed favorably to Adler, Judge Briscoe concluded that the evidence supported an inference of a continuing, months-long campaign of harassment by multiple employees. Management knew Adler was the first woman in the department and expected resistance; supervisors allegedly heard or received reports about ongoing conduct by Berwick and McFarland; and the harassment was sufficiently frequent and widely known among coworkers for a jury to find that Wal-Mart knew or should have known of it before Adler's formal August report.

Judge Briscoe also disagreed with the majority's focus on whether corrective measures stopped each particular perpetrator. In a multiple-harasser setting, she reasoned, effective action must be measured by whether it stops the victim's recurring harassment and deters other potential harassers. Measures aimed only at individual offenders may be inadequate when a woman entering a previously all-male workplace is targeted by a broader segment of the workforce.

A jury, in Judge Briscoe's view, could infer that Wal-Mart's measures failed to send a sufficiently strong workforce-wide message. The discipline of Berwick and McFarland was not widely known, and later incidents involving Medina and Runyon provided circumstantial evidence that the prior discipline did not deter others. She rejected the majority's apparent demand for direct proof that later harassers knew of or were motivated by prior corrective actions, because discriminatory motivation and causation may be established circumstantially.

Judge Briscoe therefore would have allowed a jury to decide whether Wal-Mart had notice of the ongoing harassment and whether its remedial measures were prompt and effective.