Whether the PLRA requires a prisoner seeking only money damages to exhaust an available prison grievance process that cannot award money damages but can provide other responsive relief.
Holding
Yes. A prisoner must exhaust an available administrative process even when the process cannot provide the particular relief, including money damages, that the prisoner seeks in federal court.
Reasoning
Section 1997e(a) bars a prisoner from bringing an action over prison conditions until “such administrative remedies as are available are exhausted.” The parties agreed that an administrative process is not available if officials lack authority to provide any relief or take any action on the complaint. But Pennsylvania's system could investigate allegations of abuse and take responsive corrective action, so it offered an available remedy in the relevant sense.
The statutory word “exhausted” points to completion of a procedure, not receipt of a particular form of relief. A prisoner can exhaust the grievance process by using its stages of review; it would make little sense to speak of “exhausting” an order transferring a guard or a damages award. The statute therefore requires exhaustion of the available administrative avenue, regardless of whether it produces the remedy the prisoner prefers.
Practical considerations did not compel Booth's contrary reading. Even where money is unavailable, the grievance process may satisfy some prisoners by giving them a hearing or prompting institutional change. It can also screen out frivolous claims and create a more developed record for cases that later reach federal court. Congress could reasonably value those functions even if exhaustion does not itself eliminate every damages suit.
The PLRA's amendment history confirms this broader reading. Before 1995, exhaustion could be required only when administrative remedies were “plain, speedy, and effective.” In McCarthy v. Madigan, the Court treated a process that could not award requested money damages as ineffective for a prisoner seeking only that relief. Congress then removed the effectiveness condition, eliminated courts' discretion to excuse exhaustion, and made exhaustion mandatory. That change strongly indicates that Congress rejected a damages-only exception.