Whether the Government could be equitably estopped from enforcing the statutory and regulatory written-application requirement because an SSA employee incorrectly advised Hansen that she was ineligible and failed to follow the Claims Manual.
Holding
No. The employee's mistakes fell far short of conduct that could justify estopping the Government from requiring compliance with the valid written-application regulation.
Reasoning
The Court emphasized that Congress conditions entitlement to mother's insurance benefits on the claimant having filed an application. Congress also delegated to the Secretary the authority to specify how an application must be made, and the Secretary validly required a written application. Courts have a duty to honor conditions Congress has placed on payments from the public treasury.
The Court had not decided what governmental conduct, if any, could estop the Government from enforcing valid welfare-benefit regulations. Earlier decisions had declined to decide whether even affirmative misconduct would suffice in other contexts. But this case did not require resolving that broader question because the SSA representative's conduct was concededly less than affirmative misconduct.
The representative gave incorrect eligibility advice, but his error did not make Hansen take an irrevocable step or prevent her from correcting her failure to apply at any time. The Court suggested that the error may have resulted from unfamiliarity with a recent amendment or from incomplete information provided during the short interview; in either event, it did not present the kind of serious misconduct needed even to raise a substantial estoppel question.
The representative also failed to recommend a written application and to explain its advantages, contrary to the SSA Claims Manual. But the manual was an internal handbook, not a regulation with legal force binding the agency. Treating a minor departure from such guidance as grounds for estoppel would expose the Government to loss of the written-application requirement whenever an employee failed to follow one of many internal instructions in an individual case.
The Second Circuit's distinction between substantive eligibility and a procedural application requirement did not alter the result. Although Hansen otherwise met the substantive criteria, filing an application was itself an express condition Congress imposed for receiving benefits. A court cannot disregard a valid written-application regulation simply by characterizing it as procedural.